Enterprise Resource Planning – or ERP – software is a fantastic tool available to all business, no matter their size. Given the increase in the need to offer products and services over a variety of channels, it can be hard to keep track of everything. But, ERP software gives you complete control over many different aspects of business. And, most importantly, it can help a company cope with growth, communication, and improving your ROI. Let’s take a look at five of the major benefits using an ERP system can bring your business.
As we mentioned above, good ERP software can integrate all your data from different databases into a single location. It means that if you have several sites, for example, then you can check in and see your company’s position wherever you are. How does this help? Well, you might experience this in its raw form when you are looking for something in a national chain store. You will ask at the counter, and the store you are in may not have it in stock. But, if they have an ERP system, they will be able to check other stores on your behalf.
Reports are essential for any business as it gives you an instant snapshot of your performance. You can use ERP software to set up all your KPIs and present them in one single document or glance at a computer screen. It eliminates the need to pull data and information from a variety of different systems. And, it also can free up the time of your IT department as anyone can access it without the need for assistance.
ERP systems help you to get rid of repetitive tasks and can even reduce the need for manual data entry. In short, it automates everything, which can free up time and resources. You will streamline your business, and make it much easier to collect and track important information and data.
Improved customer service
According to industry experts prima, ERP software can improve your customer service satisfaction levels. ERP can do this in a variety of ways. First of all, you will have instant access to any information a customer might need to know. They might enquire about stock availability, for instance, or expected delivery time. ERP can also help you have more control over your inventory so that you can make sure that your best sellers are never out of stock. Just set up the system to order automatically when you reach the minimum stock level, and it does everything for you.
Security is vital for any business using IT these days. And, a robust ERP system will give you the protection you need. Not just from online criminals, either. ERP can also be used to stay on top of issues like compliance and risk management. Let’s say you are selling products abroad, for example. You can ensure you are complying with any legal matters that can arise that could have implications.
As you can see, there are several benefits of using an ERP system. Let us know your thoughts in the comments section below!