Technology has made truly revolutionary changes to the world. The way we live our lives today is more advanced than ever before, allowing people to connect to information, to one another, and to life opportunities in ways that never seemed possible.
As advantageous as tech has been for the general populace, it has arguably been even more influential for businesses. Tech has changed these industries almost beyond recognition, allowing for better business practices, better customer experiences and, ultimately, better profits. Let’s look at the three industries that have most benefited from the digital age.
Medical
Medicine is always at the forefront of tech, helping to deliver better outcomes to patients across the world. For example:
- Surgeons are now being trained using virtual reality, allowing for more students to be trained at once.
- Medical appointments can now be held via app and smartphone rather than in-person, allowing doctors to use their time more efficiently.
- The ICD-10 system is the most advanced diagnostic tool in the history of medicine, allowing for the collation of data to increase diagnostic rates and improve outcomes for patients.
These three factors really are just the tip of the iceberg; medicine is arguably the industry that has benefited the most from the technological age.
Legal
The legal profession has changed hugely since the advent of modern technology, allowing for better cases to be assembled and improved public safety as a result.
- People are now able to unite across the country, or even across borders, for class action lawsuits that might otherwise have had no other way of sharing their experiences together.
- Companies like Legal Imaging LLC are producing software that allows for the most productive and effective management of busy legal practices, increasing productivity as a result.
- AI is being used to help spot patterns in documentation that can make assembling a case quicker and more efficient.
Technology may have created more crimes — such as cyber fraud — but it has also allowed for legal services to keep up with those using tech for nefarious means.
Hospitality
Technology has made huge imprints on the hospitality sector, especially for hotels and restaurants.
- Technology has removed travel and hospitality agents from the equation, allowing for direct marketing to customers who are now comfortable making appointments and booking holidays for themselves.
- Hotels can collect preferences from guests prior to their arrival and store this data in centrally-managed systems that are available to all staff.
- Online review and ratings systems such as Trip Advisor may have caused problems for under-performing venues, but for venues that excel, online ratings have helped to enhance their reputation and increase guest bookings. Quality is now rewarded and recognized, rather than guests having to place bookings based primarily on guesswork.
The hospitality industry has had its battle with the digital age, but for the most part, the advancements have been overwhelmingly positive. Good businesses are able to flourish, while poor businesses languish, which ultimately benefits both good businesses and guests alike.
In conclusion
Tech has made huge imprints on the above three industries, allowing for advances that would have once been thought impossible. We’re only at the very start of the tech revolution, too; who knows how far things may progress in the future?
